Visa refused · Refusal review · MARN 1576536
Visa refused? Book a refusal review
A refusal starts a short clock. In a refusal review, Keshab Chapagain, a registered migration agent since 2015 (MARN 1576536), reads your decision record with you, confirms your review deadline, and sets out the options that are actually open to you: an ART review, a new application, another visa, or none. More than 10 years and hundreds of cases, including many refusals.
By Keshab Chapagain, registered migration agent (MARN 1576536) since 2015 · WIDEN, Sydney · Reviewed November 2026
Keshab Chapagain · MARN 1576536 · Registered since 2015 - Consultation
- A$330 · 30 min · or A$550 · 60 min
- Credited
- In full if you engage us
- ART deadline (most decisions)
- 28 days from notification
- Where
- Zoom Australia-wide · Campsie office
The migration agent that other migration agents learn from. WIDEN is an OMARA-approved CPD provider — our training is rated ★4.8 by 40+ registered migration agents.
About the CPD →Who this is for
- Anyone whose Australian visa has just been refused: partner, student, 482, 186, skilled, visitor, 485 or another subclass.
- Employers whose nomination or sponsorship was refused (see also 482 nomination refusal).
- People who received a notice of intention to refuse and want to answer it properly before a decision is made.
- Anyone refused on character grounds: there is a dedicated character and section 501 consultation, because the deadlines are shorter.
What the review covers
- Your deadline. We confirm the review deadline from your letter and the date you were taken to be notified. For most decisions it is 28 days; some are shorter.
- The reasons. Each finding in the decision record, in plain words: which criterion the officer found was not met, and on what evidence.
- The evidence gap. What evidence, if it exists, could answer each finding. The Tribunal decides afresh, so new evidence can matter, but only evidence that is genuine.
- Your options. An ART review, a new application (if the section 48 bar or an exclusion period does not stop it), a different visa, or a decision not to proceed. Each comes with what it costs and how long it is likely to take.
- Your visa status now. Which bridging visa, if any, you hold, what it allows, and what happens to it if you do or do not apply for review.
You leave with a short written summary of the options discussed. The consultation is general to your documents as presented; it is not a guarantee about how the Department or Tribunal will decide.
What to bring
- The refusal letter and the full decision record (the "statement of reasons"), with every page.
- The application as lodged: forms, statements and the documents you uploaded. ImmiAccount lets you download them.
- Any requests for more information from the Department and your replies.
- Your current visa grant notice or VEVO, and any earlier refusals or cancellations, in Australia or elsewhere.
- For a nomination or sponsorship refusal: the nomination, the position description and the business documents lodged.
Send them through the booking confirmation before the call, so the 30 minutes are spent on your options rather than on reading.
After the review
If you decide to apply to the ART, see ART appeal help for what preparing a review with us involves. The ART application fee for most migration reviews is A$3,727 (from 1 July 2026), and professional fees are quoted in writing before you engage. If a new application is the better route, the quote covers that instead. If the honest answer is that no option is realistic, you will hear that too, and you will not be charged for work that should not be done.
Who reviews your refusal
Keshab Chapagain, Registered Migration Agent (MARN 1576536), registered since 2015, with more than 10 years in practice and hundreds of cases. He is the sole agent at WIDEN: the person who reviews your refusal is the person who would act on it. Consultations run in English, Nepali or Hindi. About Keshab.
Price and booking
A$330 inc. GST for 30 minutes, or A$550 for 60 minutes for refusals with several reasons, family members or an earlier refusal. The fee is credited in full toward your professional fee if you engage the practice. Zoom anywhere in Australia or overseas, or at the Campsie office in Sydney. Book a refusal review →
In other currencies: A$330 is about US$225, €205 or £170; A$550 is about US$380, €340 or £285 (approximate, November 2026).
Not sure which visa fits you?
Answer three questions. An automated guide points you to the route that usually applies. General information only.
Deadline close? Book the first available time.
Bring the letter and the dates. Keshab Chapagain, registered migration agent (MARN 1576536), reads it with you, tells you what can still be done before the deadline and what it costs.
Video consultation. A$330 inc. GST for 30 minutes, credited in full if you go ahead. Advice on your own case is given in the consultation, and you leave it with a clear plan in writing.
What you get
- 30 minutes (A$330) or 60 minutes (A$550) by video with a registered migration agent, Keshab Chapagain, MARN 1576536.
- A written summary of your options and next steps after the session.
- What to bring: The decision letter with its date, the application as lodged, and anything the Department sent before deciding.
- Prefer no call? The written pathway check is done in writing, A$550.
We had a very positive experience working with Keshab. He provided a detailed and well-structured migration strategy report, answered all our questions thoroughly, and clarified our options and next steps. We really appreciated his professionalism, responsiveness, and practical advice. Highly recommended!
I contacted Keshab Chapagain during an extremely stressful and time-sensitive Australian visa situation. He was patient, kind and very thorough in reviewing my circumstances and explaining what could realistically be done.
Read more
Keshab was also very honest that, given the timing, retaining him could not make the Australian government process my application any faster. Even so, the advice he provided was extremely valuable. After our consultation, he provided me with a detailed written guide outlining the steps I could take myself, how to respond to the issues in my application, what supporting documentation to obtain, and how to present the additional information clearly to Home Affairs. I followed that guidance and felt confident that I had done everything available to me. He was understanding and empathetic throughout the consultation without giving me unrealistic expectations. Although my visa ultimately was not processed in time for my trip, that was entirely a matter of government processing time and not a reflection of the assistance I received from Keshab. I greatly appreciated his professionalism, patience, thoroughness and straightforward advice, and I would recommend him to anyone needing guidance with an Australian immigration or visa matter.
I had a positive experience with him. He was professional, knowledgeable, and explained everything clearly in a way that was easy to understand. He took the time to answer my questions and provided practical advice based on my situation. I felt well informed and supported throughout the consultation.
Book a refusal and review consultation — A$330 inc. GST, credited In writing, no call — A$550
Need 60 minutes, or bringing a partner, employer or documents to go through? Extended consultation, A$550 inc. GST.
MARN 1576536 · practising since 2015 · contact details
Questions we get asked first
How long do I have after a visa refusal?
For most migration decisions the deadline to apply to the Administrative Review Tribunal (ART) is 28 calendar days from when you are taken to be notified. Some decisions have shorter limits, including some character decisions and decisions about people in immigration detention. Your refusal letter states your deadline, and the Tribunal cannot extend most of them, so book the review as soon as the letter arrives.
Is the refusal review the same as lodging an appeal?
No. The refusal review is a paid consultation where a registered migration agent reads the decision record with you and sets out your realistic options: an ART review, a new application, a different visa, or none. If you then want us to act on the ART review or a new application, that is a separate engagement with a written fee quote, and the consultation fee is credited toward it.
Can you tell me if my appeal will win?
No registered migration agent can honestly promise an outcome, and the Code of Conduct forbids it. What the review gives you is a clear reading of why the Department refused, what evidence could answer each reason, and what the review or a fresh application would cost and involve, so you can decide with the facts in front of you.
What does an ART review cost?
The ART application fee for most migration reviews is A$3,727 from 1 July 2026. A fee reduction may be available in defined circumstances such as financial hardship. Professional fees for preparing the review are separate and quoted in writing before you engage.
I was refused onshore. Can I just apply again?
Sometimes not. A refusal in Australia can trigger the section 48 bar, which stops most new onshore applications while you remain here, and some refusals carry exclusion periods. Whether a new application is open to you is one of the first things the review checks.
Do you help if another agent prepared the application?
Yes. Many refusal reviews are for applications lodged by someone else or by the applicant directly. Bring the full application and the decision record; we review what was actually lodged, not what was intended.
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