Pricing & Packages
This page sets out clear, fixed-fee service packages for employers seeking governance and complaints support. Pricing is indicative and confirmed after a short discovery call.
Package 1: Governance & Complaints Setup (Fixed Fee)
Ideal for: Employers sponsoring visa holders, SMEs, and growing businesses without a formal complaints system.
Includes:
- Complaints Handling Policy (plain English)
- Step-by-step Complaints Procedure
- Escalation & decision-making framework
- Complaints register and record-keeping templates
- 60-90 minute implementation walkthrough
Outcome:
A clear, documented system your team can follow when a complaint arises.
Indicative Fee: AUD $1,500 – $3,000 (one-off)
Package 2: Regulatory & Fair Work Readiness Review
Ideal for: Employers concerned about complaints, audits, or regulator enquiries.
Includes:
- Review of existing policies and complaints records
- Governance and process gap analysis (Red / Amber / Green)
- Practical improvement recommendations
- Summary readiness report
Package 3: Ongoing Governance & Risk Advisory (Retainer)
Ideal for: Sponsors with multiple visa holders or businesses seeking continued governance support.
Includes:
- Periodic review of complaints and decision-making
- Guidance on escalation and documentation
- Governance process refinement
- Independent perspective before high-risk decisions
Optional Add-Ons
- Staff or manager complaints-handling training
- Annual governance health check
- Founder or manager risk coaching sessions
- Additional policy or procedure development
Pricing for add-ons is quoted based on scope.
How Pricing Works
- Fixed-fee where possible
- No hourly billing for core packages
- Clear scope agreed upfront
- No legal or migration advice provided under these services
Important Disclaimer:
These services provide governance, process, and documentation support only and do not constitute legal advice or migration advice. Clients should seek advice from appropriately qualified professionals where required.